Who owns the book when I become a Square reseller with Wayve?
You do. Merchants you board are your merchants, residuals attach to you, and the ownership language is in the agent agreement before you sign anything. If you've been burned by vague "portfolio" clauses elsewhere, read ours first and compare. We'll send it before the call if you ask.
Who boards the merchant?
You source the merchant and send them through your custom-branded Square link. Our support team handles the application, activation follow-up, hardware order and setup support. You remain the merchant's point of contact throughout. The merchant never gets handed to a call center they've never spoken to.
How are residuals reported and paid?
Monthly, with merchant-level reporting you can reconcile against your own records. You'll see each merchant's processing and what it generated for you. Splits are covered on your intro call, not published on a web page. If someone's advertising a number online, ask them what's behind it.
How fast are merchants approved on Square?
Instantly, in most cases. Square is a payfac and auto-approves. The merchant signs up and can take a payment in the same session; there's no underwriting queue, no MID application, no waiting on a bank. If Square asks for a document after activation, our team handles it with the merchant so you're not chasing paperwork.
What happens if Square deactivates a merchant?
It happens, and anyone who tells you otherwise is selling something. Our support team works the case with you: gathering what Square asks for, pursuing reinstatement where it's possible, and keeping the merchant informed. If Square's decision is final, we talk through the merchant's options together rather than leaving you to deliver the news alone.
Can I bring my existing merchants?
Merchants on other processors, yes, if they're a fit for Square. We'll review the list with you and prioritize the ones where the move actually benefits the merchant, because a forced migration churns. One honest limit: a merchant who's already on Square can't be re-signed through the program, so there's nothing to earn on them. Existing residuals from other relationships are yours and unaffected by joining.
Do I need to be an ISO already?
No. Independent 1099 agents and small ISOs both join. What matters is that you're writing deals now and know the business. If you have a registered ISO and a team, the structure accommodates that; if you're a solo agent with a strong book, it accommodates that too.
Is there a cost to join the Square reseller program?
There's no fee to join, and no charge for training, support or your custom-branded Square link. Any terms that affect your economics are in the agreement and discussed on the call before you commit to anything. You will not find a surprise in month three.
What equipment options exist?
The full Square hardware line: Reader for contactless and chip, Terminal, Stand for iPad, Register, Handheld and Kiosk, plus compatible receipt printers, cash drawers, barcode scanners and kitchen display hardware. Hardware is ordered through the program and ships to the merchant. Square's hardware is priced by Square and is sometimes offered with financing on their end.
Does my downline get access?
Yes. Agents under you get the same training and the same ongoing access to our team. Your downline structure and how it's compensated are discussed on your call, in writing, before anyone signs.
What markets are supported?
The program currently supports merchants in the United States. Square operates in several other countries, but Wayve's Square reseller program is US-focused today. If that changes, agents hear it first.
What happens if I stop selling?
Your residuals on active merchants continue under the terms of the agreement. Any minimum-activity or vesting language is in writing, and you read it before you sign. We don't claw back a book because someone took a quarter off.